Please inspect the packaging of your item(s) when they arrive, if you notice any damage you must make note of it when signing for delivery and must refuse the merchandise if there is visible damage. If there is no damage on the merchandise, please do indicate the condition, damages found after signing, claims will be accepted at the carrier’s discretion. If your item(s) do arrived damaged, please send photos to and we will process a claim on your behalf. 

EXCHANGES* All defective, missing parts or damaged products at manufacturers fault, will either replace or exchange for the same item or parts ONLY at manufacturer's discretion. There is 7-day period to report any defects. Damages, there is a 24-48 hour to report concealed damage or any damages.

RETURNS* can be made ONLY within 7 days after the product arrives. All returns need to be pre-authorized with RMA # before returning, fail to contact us prior to refusing or returning the merchandise; customer will not be refunded and shall be liable for all shipping cost. All “buyer remorse” returns will subject to a 15% restocking fee, liable for return shipping, and less original shipping cost. If the return is a result of manufacturer's error, the full cost of the merchandise and shipping charges will be refunded. All items must be returned in new or unused condition with ORIGINAL PACKAGING. Refund will take up 15 days to process.  Please retain ALL original packaging, NO EXCHANGE OR RETURN WITHOUT ORINGINAL PACKING. 


Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and a 15% restocking fee. Refunds will only be issued to the original credit card that you use when placing your order.